How to apply for Senior Rideshare & Paratransit (CARTA OnDemand) — Charleston

Charleston Area Regional Transportation Authority (CARTA)

Who it's for

CARTA OnDemand gives seniors 60 and older discounted Uber or Lyft rides within CARTA's bus service area in the Charleston area. Approved seniors get four ride vouchers a week, pay a $5 initial fare, and get up to a $14 discount per trip. A smartphone with an Uber or Lyft account is needed. People with disabilities can apply for CARTA's Tel-A-Ride paratransit instead. Call 843-529-6284 with questions.

Service areas, hours, and fares are set by the transit provider; call ahead to schedule and ask about senior or disability fares.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

Find my benefits

What you'll need

  • Application with a copy of ID for age verification
  • Smartphone with an Uber or Lyft account

Where to apply

Apply online: official application

By phone: 1-843-529-6284

What to say when you call

"Hello, I'm calling to ask about Senior Rideshare & Paratransit (CARTA OnDemand) — Charleston. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need application with a copy of ID for age verification, smartphone with an Uber or Lyft account — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none

Official source →Last verified · September 27, 2026

Not sure if you qualify? Run a free check first.

Find my benefits

Not legal or financial advice. The agency makes the final eligibility decision.