How to apply for South Central Tennessee Rural Public Transportation for Seniors and Riders with Disabilities (Franklin County)

South Central Tennessee Development District Rural Public Transportation, the regional public transit provider for the South Central Tennessee counties.

Who it's for

The South Central Tennessee Development District operates rural public transportation for Franklin County residents of all ages, giving first priority to older adults, people with disabilities, and riders with medical needs. It offers demand-response rides for medical appointments, shopping, and services, generally Monday through Friday. Call the transit line to schedule a ride and confirm the current fare.

Franklin: rural public transportation is open to all residents; older adults and riders with disabilities are the priority group. Reserve rides in advance and confirm the current fare (base fare about $1 one-way).

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of Franklin County residency
  • Trip reservation made in advance

Where to apply

Apply online: official application

By phone: 1-833-806-7228

What to say when you call

"Hello, I'm calling to ask about South Central Tennessee Rural Public Transportation for Seniors and Riders with Disabilities (Franklin County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Franklin County residency, trip reservation made in advance — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

varies by program

Official source →Last verified · September 22, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.