How to apply for CARTA Reduced Fare and Care-a-Van Paratransit (Hamilton County)

Who it's for

CARTA runs public buses and the Care-a-Van paratransit service in the Chattanooga area of Hamilton County. Riders age 65 and older can get a CARTA Special Fare ID card and ride fixed-route buses for a reduced cash fare. Care-a-Van is origin-to-destination paratransit for people who cannot use the regular bus because of a disability; it requires an approved ADA eligibility application and medical verification. Call CARTA to request an application or to plan a trip.

What you'll need

• Medicare card or state/federal photo ID showing date of birth (for the senior Special Fare ID)
• Approved CARTA/ADA eligibility application and medical verification form (for Care-a-Van)

Where to apply

What to say when you call

"Hello, I'm calling to ask about CARTA Reduced Fare and Care-a-Van Paratransit (Hamilton County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need medicare card or state/federal photo ID showing date of birth (for the senior Special Fare ID), approved CARTA/ADA eligibility application and medical verification form (for Care-a-Van) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ADA eligibility recertified periodically