How to apply for Northwest Tennessee Rural Public Transportation for Seniors and Riders with Disabilities (Henry County)

Northwest Tennessee Human Resource Agency (NWTHRA) Rural Public Transportation, the regional public transit provider for the nine Northwest Tennessee counties.

Who it's for

Northwest Tennessee Human Resource Agency operates rural public transportation for Henry County residents of all ages, giving priority to older adults, people with disabilities, and riders with medical needs. It offers demand-response rides for medical appointments, shopping, and services, Monday through Friday. Reserve a ride at least a few days in advance and confirm the current fare.

Henry: Northwest Tennessee rural public transportation is open to all residents; older adults and riders with disabilities are the priority group. Reserve rides in advance (call 1-877-557-4337) and confirm the current fare.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of Henry County residency
  • Trip reservation made in advance

Where to apply

Apply online: official application

By phone: 1-877-557-4337

What to say when you call

"Hello, I'm calling to ask about Northwest Tennessee Rural Public Transportation for Seniors and Riders with Disabilities (Henry County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Henry County residency, trip reservation made in advance — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

varies by program

Official source →Last verified · September 19, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.