How to apply for Knoxville Area Transit (KAT) Senior & ADA Service - Knox County

Who it's for

Knoxville Area Transit (KAT) serves the City of Knoxville with fixed-route buses and The LIFT, a door-to-door ADA paratransit service. Riders 65 and older and people with a qualifying disability pay a reduced cash fare (about 50 cents versus the standard adult fare) with proper ID or a Medicare card. The LIFT paratransit is for people whose disability prevents them from using the regular bus; it requires a certification application and re-certification every two years. Call for routes, the reduced-fare ID, and LIFT eligibility.

What you'll need

• Proof of Knox County residency
• Proof of age 65+ or a Medicare card / disability ID for the reduced fare
• Completed LIFT paratransit certification application (for door-to-door service)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Knoxville Area Transit (KAT) Senior & ADA Service - Knox County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Knox County residency, proof of age 65+ or a Medicare card / disability ID for the reduced fare, completed LIFT paratransit certification application (for door-to-door service) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip; LIFT re-certification every 2 years