How to apply for ETHRA Public Transit (Senior & ADA) - Roane County

ETHRA Public Transit - East Tennessee Human Resource Agency

Who it's for

ETHRA Public Transit provides door-to-door, demand-response rides in Roane County using regular and wheelchair-lift-equipped vehicles. It is the main public transportation for this rural county and is open to the general public, with priority given to medical trips. Trips are scheduled first-call, first-served (about three business days' notice is requested); in-county rides are a low flat fare each way. Older adults and people with disabilities rely on it for medical visits, shopping, and senior-center trips. Call to schedule a ride and ask about fares.

ETHRA Public Transit is open to the general public as a demand-response, door-to-door service; rides are first-call, first-served as scheduling permits and require advance booking, so this shows as a may-qualify result.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of Roane County residency
  • The pickup and destination addresses and appointment time when scheduling

Where to apply

Apply online: official application

By phone: 865-691-2551

What to say when you call

"Hello, I'm calling to ask about ETHRA Public Transit (Senior & ADA) - Roane County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Roane County residency, the pickup and destination addresses and appointment time when scheduling — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / as needed

Official source →Last verified · September 17, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.