How to apply for MATA and MATAplus Public Transit for Seniors and Riders with Disabilities (Shelby County)
Memphis Area Transit Authority (MATA), the public transit provider for Memphis and Shelby County, including the MATAplus ADA paratransit service.
Who it's for
Memphis Area Transit Authority (MATA) runs fixed-route buses, trolleys, and on-demand service across Memphis and Shelby County. MATAplus is the ADA paratransit service for riders who cannot use fixed-route buses because of a disability. Older adults and riders with disabilities qualify for reduced fares, and MATAplus requires an eligibility application. Call MATA to confirm current fares and MATAplus eligibility.
Shelby: reduced fares apply to older adults and riders with disabilities; MATAplus paratransit requires an approved eligibility application. Confirm current fares with MATA.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Find my benefitsWhat you'll need
- Proof of Shelby County residency
- MATAplus eligibility application (for paratransit)
Where to apply
Apply online: official application
By phone: 901-274-6282
What to say when you call
"Hello, I'm calling to ask about MATA and MATAplus Public Transit for Seniors and Riders with Disabilities (Shelby County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Shelby County residency, mATAplus eligibility application (for paratransit) — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
varies by program
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.