Benefits · Transportation

How to apply for MATA and MATAplus Public Transit for Seniors and Riders with Disabilities (Shelby County)

Memphis Area Transit Authority (MATA), the public transit provider for Memphis and Shelby County, including the MATAplus ADA paratransit service.

Who it's for

Memphis Area Transit Authority (MATA) runs fixed-route buses, trolleys, and on-demand service across Memphis and Shelby County. MATAplus is the ADA paratransit service for riders who cannot use fixed-route buses because of a disability. Older adults and riders with disabilities qualify for reduced fares, and MATAplus requires an eligibility application. Call MATA to confirm current fares and MATAplus eligibility.

Shelby: reduced fares apply to older adults and riders with disabilities; MATAplus paratransit requires an approved eligibility application. Confirm current fares with MATA.

What you'll need

Proof of Shelby County residency
MATAplus eligibility application (for paratransit)

Where to apply

Apply online: official application

By phone: 901-274-6282

Renewals

varies by program

Official source →Last verified · June 30, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.