How to apply for Kingsport Area Transit Service (KATS) Senior and ADA Rides (Sullivan County)

Kingsport Area Transit Service (KATS), the City of Kingsport public transit system, with NET Trans rural service by First Tennessee Human Resource Agency for the rest of Sullivan County.

Who it's for

Kingsport Area Transit Service (KATS) runs fixed-route buses and Dial-A-Ride in Kingsport. Riders age 65 and older, people with disabilities, and Medicare cardholders pay a reduced half fare on fixed routes, and Dial-A-Ride offers curb-to-curb rides for seniors age 65 and older. Bristol Tennessee Transit serves the Bristol area, and NET Trans (First Tennessee Human Resource Agency) covers rural Sullivan County. Call KATS at 423-224-2613 to apply for a half-fare card or schedule a ride.

Sullivan: KATS gives a half fare to riders age 65+ and people with disabilities, and Dial-A-Ride serves seniors age 65+ within Kingsport. Bristol Tennessee Transit and NET Trans cover other parts of the county.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of Sullivan County residency
  • Half-fare/paratransit ID or Medicare card where required

Where to apply

Apply online: official application

By phone: 423-224-2613

What to say when you call

"Hello, I'm calling to ask about Kingsport Area Transit Service (KATS) Senior and ADA Rides (Sullivan County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Sullivan County residency, half-fare/paratransit ID or Medicare card where required — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

varies by program

Official source →Last verified · September 22, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.