How to apply for Johnson City Transit Senior and ADA Paratransit (Washington County)

Johnson City Transit (JCT), the City of Johnson City public transit system, with NET Trans rural service by First Tennessee Human Resource Agency for the rest of Washington County.

Who it's for

Johnson City Transit (JCT) runs fixed-route buses and ADA paratransit in Johnson City. Riders age 65 and older, people with disabilities, and Medicare cardholders pay a reduced fare on fixed routes, and ADA paratransit provides door-to-door rides for people certified as ADA eligible. NET Trans (First Tennessee Human Resource Agency) covers rural Washington County. Call JCT paratransit at 423-434-6265 to apply or schedule a ride.

Washington: JCT offers a reduced fare to riders age 65+ and people with disabilities; ADA paratransit requires certification. NET Trans covers rural areas of the county.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of Washington County residency
  • Half-fare/paratransit ID or Medicare card where required

Where to apply

Apply online: official application

By phone: 423-434-6265

What to say when you call

"Hello, I'm calling to ask about Johnson City Transit Senior and ADA Paratransit (Washington County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Washington County residency, half-fare/paratransit ID or Medicare card where required — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

varies by program

Official source →Last verified · September 29, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.