Benefits · Emergency Aid
How to apply for CEAP (TDHCA-Coordinated) — Shelby County
Texas Department of Housing and Community Affairs (TDHCA) — coordinates CEAP delivery for Shelby County through subrecipient agencies; Deep East Texas regional subrecipient may vary
Who it's for
CEAP delivery for Shelby County is coordinated by TDHCA through a subrecipient agency. To identify the CURRENT subrecipient serving Shelby, call TDHCA at 800-525-0657 OR call DETCOG AAA at 936-639-8200 for a current referral. Eligibility at 150% FPL. Senior-headed households receive priority.
Shelby CEAP subrecipient varies — call TDHCA 800-525-0657 OR DETCOG AAA 936-639-8200 for current routing.
What you'll need
- Proof of all household income
- Current energy bill
- Photo identification
- Proof of Shelby County residency
Where to apply
Apply online: official application
By phone: 800-525-0657
What to say when you call
"Hello, I'm calling to ask about CEAP (TDHCA-Coordinated) — Shelby County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, current energy bill, photo identification — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
up to multiple benefits per program year
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.