How to apply for LIHEAP energy assistance (HACAP) — Dubuque in Iowa
Hawkeye Area Community Action Program, Inc. (HACAP)
Who it's for
The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income households pay part of their heating costs. In Dubuque County, HACAP takes applications. The program year starts October 1, 2026 for households with someone 60 or older or disabled; everyone else may apply November 1, 2026 through April 30, 2027. Household income must be at or below 200% of the federal poverty guidelines. You can apply online or with a paper application. If you have a disconnect notice or your heat is shut off, contact your local office. HACAP's Dubuque Outreach Office, 1301 Central Ave Ste 100 in Dubuque can be reached at 563-556-5130.
The community action agency decides eligibility and the benefit amount, and help depends on available federal funds. LIHEAP is meant to help with part of the heating bill, not all of it.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Social Security cards for all household members
- Most recent heating bill
- Most recent electric bill
- Proof of income for all household members
Where to apply
Apply online: official application
By phone: 1-563-556-5130
What to say when you call
"Hello, I'm calling to ask about LIHEAP energy assistance (HACAP) — Dubuque. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need social Security cards for all household members, most recent heating bill, most recent electric bill — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.