How to apply for Major Health Partners (MHP Medical Center, Shelbyville, INDEPENDENT) — Financial Assistance (Shelby County) in Indiana

Shelby County hospital safety net: Major Health Partners (MHP Medical Center, Shelbyville) — an INDEPENDENT not-for-profit community hospital, the county's anchor southeast of Indianapolis.

Who it's for

Shelby County hospital safety net: Shelby = Major Health Partners / MHP Medical Center (Shelbyville, INDEPENDENT) — the county anchor. Indiana hospitals do not have a single state-mandated charity-care law (unlike New Jersey); each runs its own Financial Assistance Program, typically a sliding scale to 200-300% of the Federal Poverty Level, and non-profit hospitals must offer one. MHP says patients with a household income of 300% of the Federal Poverty Level or less may be eligible for discounts of 25% to 100% of the balance owed. Apply through MHP Patient Financial Services (317-421-2012, 2451 Intelliplex Drive, Shelbyville) or ask a Patient Advocate (317-421-5717); the policy and application are at https://www.mymhp.org/patients-guests/resources/billing/financial-assistance/.

Shelby: Shelby = Major Health Partners / MHP Medical Center (Shelbyville, INDEPENDENT) — the county anchor. Each hospital runs its own Financial Assistance Program (no Indiana state-mandated charity-care law). MHP: "Patients with a household income level of 300% of the Federal Poverty Level or less may be eligible for discounts ranging from 25% to 100% of the balance owed."

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of household income
  • Proof of Shelby County / Indiana residency
  • Photo identification
  • Proof of uninsured status or insurance gap
  • Hospital bill or pre-treatment estimate

Where to apply

Apply online: official application

By phone: 317-421-2012

What to say when you call

"Hello, I'm calling to ask about Major Health Partners (MHP Medical Center, Shelbyville, INDEPENDENT) — Financial Assistance (Shelby County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income, proof of Shelby County / Indiana residency, photo identification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per-encounter or annual

Official source →Last verified · October 9, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.