How to apply for Senior & Disabled Transportation (HSTD + Rural Transit) — Anderson County in Kentucky

Kentucky Transportation Cabinet, Office of Transportation Delivery — Human Service Transportation Delivery, Region 08, brokered locally by Bluegrass Community Action Partnership (BGCAP), plus the county's rural public transit

Who it's for

Older adults and people with disabilities in Anderson County can get demand-response, curb-to-curb rides two ways. Kentucky's Human Service Transportation Delivery (HSTD) program brokers non-emergency medical trips for people enrolled with Medicaid, the Department for the Blind, or Vocational Rehabilitation; Anderson County sits in HSTD Region 08, where Bluegrass Community Action Partnership (BGCAP) is the broker — call 1-800-456-6588 to schedule. The county's rural public transit carries other riders for everyday trips. There are no fixed routes, so book ahead. The statewide HSTD customer service hotline is 1-888-941-7433.

Two different services are described here. HSTD medical trips require enrollment in Medicaid, Department for the Blind, or Vocational Rehabilitation services — age or disability alone does not qualify you for those. The county's rural public transit is open more broadly. Both are demand-response with no fixed routes, and trip availability depends on the provider, so this shows as a may-qualify result. Call Bluegrass Community Action Partnership (BGCAP) at 1-800-456-6588 to ask which service fits your trip.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of Anderson County residency
  • Proof of age 60+ or disability
  • For HSTD medical trips: proof of enrollment in Medicaid, Department for the Blind, or Vocational Rehabilitation services
  • Advance ride reservation

Where to apply

Apply online: official application

By phone: 1-800-456-6588

What to say when you call

"Hello, I'm calling to ask about Senior & Disabled Transportation (HSTD + Rural Transit) — Anderson County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Anderson County residency, proof of age 60+ or disability, for HSTD medical trips: proof of enrollment in Medicaid, Department for the Blind, or Vocational Rehabilitation services — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip (advance reservation)

Official source →Last verified · October 5, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.