How to apply for Senior & Disabled Transportation (HSTD + Rural Transit) — McLean County in Kentucky

Kentucky Transportation Cabinet, Office of Transportation Delivery — Human Service Transportation Delivery, Region 03, brokered locally by Audubon Area Community Services (GRITS), plus the county's rural public transit

Who it's for

Older adults and people with disabilities in McLean County can get demand-response, curb-to-curb rides two ways. Kentucky's Human Service Transportation Delivery (HSTD) program brokers non-emergency medical trips for people enrolled with Medicaid, the Department for the Blind, or Vocational Rehabilitation; McLean County sits in HSTD Region 03, where Audubon Area Community Services (GRITS) is the broker — call 1-800-816-3511 to schedule. The county's rural public transit carries other riders for everyday trips. There are no fixed routes, so book ahead. The statewide HSTD customer service hotline is 1-888-941-7433.

Two different services are described here. HSTD medical trips require enrollment in Medicaid, Department for the Blind, or Vocational Rehabilitation services — age or disability alone does not qualify you for those. The county's rural public transit is open more broadly. Both are demand-response with no fixed routes, and trip availability depends on the provider, so this shows as a may-qualify result. Call Audubon Area Community Services (GRITS) at 1-800-816-3511 to ask which service fits your trip.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of McLean County residency
  • Proof of age 60+ or disability
  • For HSTD medical trips: proof of enrollment in Medicaid, Department for the Blind, or Vocational Rehabilitation services
  • Advance ride reservation

Where to apply

Apply online: official application

By phone: 1-800-816-3511

What to say when you call

"Hello, I'm calling to ask about Senior & Disabled Transportation (HSTD + Rural Transit) — McLean County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of McLean County residency, proof of age 60+ or disability, for HSTD medical trips: proof of enrollment in Medicaid, Department for the Blind, or Vocational Rehabilitation services — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip (advance reservation)

Official source →Last verified · October 9, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.