How to apply for Water Affordability Program — Oakland Livingston Human Service Agency (Livingston County) in Michigan

Oakland Livingston Human Service Agency (OLHSA)

Who it's for

OLHSA's Water Affordability Program helps Livingston County households pay a past-due residential water bill, including reconnect fees, with up to $3,000. It can pay the full cost to stop a shutoff or turn water back on. Household income must be under 200% of the federal poverty level, or the household must get TANF, food assistance (SNAP), State Emergency Relief, Social Security income, weatherization help, or WIC. Call OLHSA at 248-209-2600 to set up an appointment.

Must be a residential water account with a past-due balance or shutoff. Income must be under 200% of the federal poverty level (about $31,920 a year for one person in 2026), or the household must get TANF, SNAP, State Emergency Relief, Social Security income, weatherization help or WIC. Help is up to $3,000 and depends on available funds. OLHSA makes the final decision.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • ID for all household members 18 and over
  • Proof of income from the past 30 days for all household members 18 and over, or proof of TANF, SNAP, SER, Social Security, weatherization or WIC
  • Water bill or shutoff notice for a residential account
  • Social Security card (requested, not required)

Where to apply

Apply online: official application

By phone: 248-209-2600

What to say when you call

"Hello, I'm calling to ask about Water Affordability Program — Oakland Livingston Human Service Agency (Livingston County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need iD for all household members 18 and over, proof of income from the past 30 days for all household members 18 and over, or proof of TANF, SNAP, SER, Social Security, weatherization or WIC, water bill or shutoff notice for a residential account — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as needed — help with a past-due or shutoff water bill

Official source →Last verified · October 9, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.