How to apply for PIPP Plus — Percentage of Income Payment Plan Plus in Ohio

Who it's for

PIPP Plus is Ohio's distinctive ongoing utility payment program for low-income households. Eligible households pay 6% of monthly household income for natural gas and 6% for electricity (or 10% total for electric heat). The remainder is paid by the program. Income limit: 175% FPL (~$27,930 single). Must apply EVERY YEAR to maintain enrollment. ONGOING year-round assistance — distinctive vs HEAP's seasonal model. Distinctive — PIPP is one of the most generous ongoing utility programs in the US. Apply via Ohio Benefits or at local Community Action Agency. Phone: 1-800-282-0880.

What you'll need

• Proof of all household income (past 90 days)
• Recent utility bill (electric + gas if applicable)
• Proof of Ohio residency
• Social Security numbers for all household members

Where to apply

What to say when you call

"Hello, I'm calling to ask about PIPP Plus — Percentage of Income Payment Plan Plus. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income (past 90 days), recent utility bill (electric + gas if applicable), proof of Ohio residency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather proof of all household income from the past 90 days, such as pay stubs, benefit award letters, or other income documents.
2. Collect a recent utility bill for electricity and, if applicable, natural gas.
3. Get proof of Ohio residency, such as a current lease, mortgage statement, or official mail with your address.
4. Have the Social Security numbers ready for every person living in your household.
5. Choose how to apply: complete the application online through Ohio Benefits, or call PIPP Plus at 1-800-282-0880 to apply by phone or find a local Community Action Agency that can help you apply in person.
6. Submit your completed application along with all required documents through your chosen method.
7. Mark your calendar to reapply every year — PIPP Plus enrollment must be renewed annually to keep your benefits active.

What to expect: After submitting your application, the agency will review your documents and determine your eligibility. If approved, your monthly utility payment will be set at 6% of your household income for natural gas and 6% for electricity — or 10% total if your home uses electric heat only — and the program covers the rest. Processing times vary, so contact PIPP Plus at 1-800-282-0880 if you need an estimate. Unlike seasonal programs, PIPP Plus runs year-round, so you can apply at any time. Because enrollment must be renewed every year, watch for renewal notices and reapply before your current enrollment period ends to avoid a gap in benefits.

Renewals

annual