How to apply for TRAX (West Texas Opportunities) Demand-Response Transit (Midland County)

TRAX (the public transit program of West Texas Opportunities, Inc.) — demand-response transit serving a 22-county West Texas service area (the Permian Basin Rural Transit District); operated by West Texas Opportunities, Inc. (WTO), a 501(c)(3) nonprofit headquartered in Lamesa (Dawson County)

Who it's for

TRAX is the demand-response public transit service for Midland County (population ~170K), operated by West Texas Opportunities, Inc. (WTO) — the regional 501(c)(3) nonprofit also serving as the CEAP subrecipient (see tx.midland.wto_ceap). TRAX serves the entire Permian Basin region plus adjacent rural areas — demand-response means rides must be reserved ahead by phone (ask about the notice time and fares when booking); rides connect Midland to other Permian Basin communities and to medical specialists in Midland or Odessa. TRAX covers the rural parts of Midland County; inside the Midland urban area, EZ-Rider (Midland Odessa Urban Transit District) runs fixed-route and ADA paratransit service. Call WTO at 1-800-245-9028 to schedule rides.

Midland County demand-response transit; advance reservation essential. TRAX is open to the general public; the age-60 screen reflects this catalog's senior audience, not an agency age limit.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • For TRAX rides: advance reservation by phone
  • Proof of Midland County residency
  • Photo ID

Where to apply

Apply online: official application

By phone: 1-800-245-9028

What to say when you call

"Hello, I'm calling to ask about TRAX (West Texas Opportunities) Demand-Response Transit (Midland County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need for TRAX rides: advance reservation by phone, proof of Midland County residency, photo ID — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ongoing

Official source →Last verified · October 8, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.