How to apply for Amarillo City Transit (ACT) + ACT-Connect Paratransit + Panhandle Transit Rural (Randall County) in Texas

Who it's for

Randall County has two public transit operators. Amarillo City Transit (ACT) runs fixed-route buses and ACT-Connect paratransit in Amarillo. Riders 65 and older pay the reduced fare on ACT fixed routes: show a photo ID or Medicare card, or get a blue-striped Reduced Fare ID card at the ACT office, 509 S Bowie St, Amarillo (Monday-Friday, 8 a.m.-5 p.m.). A Day Pass costs $2.00 for unlimited rides that day. ACT-Connect gives day-by-day local rides to people with disabilities who are certified with ACT. Call ACT at 806-378-3095. In rural Randall County, Panhandle Transit, run by Panhandle Community Services, offers curb-to-curb rides that anyone can use; call 800-800-6162 at least 24 hours ahead. PanhandleRides.com lists both operators.

What you'll need

• For the ACT senior reduced fare: photo ID or Medicare card, or an ACT Reduced Fare ID card
• For a Reduced Fare ID card: photo ID and identification confirming age
• For ACT-Connect: certification with ACT
• For Panhandle Transit rural rides: call at least 24 hours ahead

Where to apply

What to say when you call

"Hello, I'm calling to ask about Amarillo City Transit (ACT) + ACT-Connect Paratransit + Panhandle Transit Rural (Randall County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need for the ACT senior reduced fare: photo ID or Medicare card, or an ACT Reduced Fare ID card, for a Reduced Fare ID card: photo ID and identification confirming age, for ACT-Connect: certification with ACT — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ongoing