How to apply for Hospital Financial Assistance (Highlands Medical Center (HH Health)) — Jackson

Who it's for

Highlands Medical Center in Scottsboro, part of Huntsville Hospital Health System (HH Health), has a charity care and financial assistance program for patients who cannot afford their hospital bills. Under its policy, patients with household income below 125% of the federal poverty level can get 100% charity care, with smaller discounts (75%, 50%, 25%) up to 200% of poverty. Eligibility is based on household income, assets, and the federal poverty guidelines. Assistance covers hospital charges only, not separate doctor bills. Call a financial counselor at 256-218-3780 for help applying.

What you'll need

• Proof of gross income for the last three months (pay stub with year-to-date total or employer letter)
• Social Security, SSI, disability, pension, or retirement income letter or most recent check stub, if you get these
• Most recent complete bank statements (all pages)
• Complete prior-year tax return with Schedule C, if self-employed

Where to apply

What to say when you call

"Hello, I'm calling to ask about Hospital Financial Assistance (Highlands Medical Center (HH Health)) — Jackson. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of gross income for the last three months (pay stub with year-to-date total or employer letter), social Security, SSI, disability, pension, or retirement income letter or most recent check stub, if you get these, most recent complete bank statements (all pages) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)