How to apply for Glenn Ride Dial-A-Ride / ADA Paratransit

Who it's for

Glenn Transit's Dial-A-Ride provides curb-to-curb rides for Glenn County seniors age 60 and older, riders with disabilities, and low-income residents. Rides cost $3.00 with a prior-day reservation ($5.00 same-day), cash to the driver; personal care attendants ride free. Service covers a 1.5-mile radius around the Orland and Willows city halls plus select mobile home parks on State Routes 32 and 162. Book through the Paratransit Office at (530) 934-6700, 9 a.m. to 5 p.m.

What you'll need

• Completed ADA paratransit application (often with a healthcare-provider verification of functional limitation)
• Possibly an in-person functional assessment scheduled by the transit agency

Where to apply

What to say when you call

"Hello, I'm calling to ask about Glenn Ride Dial-A-Ride / ADA Paratransit. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed ADA paratransit application (often with a healthcare-provider verification of functional limitation), possibly an in-person functional assessment scheduled by the transit agency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

Eligibility period set by transit agency (typically 3-5 years)