How to apply for PCT Dial-A-Ride ADA Paratransit (Placer County)

Who it's for

Placer County Transit's Dial-A-Ride is the ADA complementary curb-to-curb paratransit service for people whose disability prevents them from using the regular PCT or TART fixed-route bus system. Eligibility is functional, not age-based, and falls into one of three ADA categories: (1) unable to independently board, ride, or disembark from a lift-equipped bus, including inability to navigate the fixed-route system without help; (2) able to use accessible fixed-route service when available but the specific route is not lift-equipped; or (3) unable to travel to or from a bus stop because of the disability. You must be certified through the PCT ADA eligibility process, which may include a phone call, in-person interview, or assessment. The PCT Transit Services office is at 3091 County Center Drive, Suite 220, Auburn, CA 95603; for ADA certification and information call 1-530-745-7500 or email publicworks@placer.ca.gov.

What you'll need

• Completed PCT ADA Paratransit Eligibility Application + Authorization to Release Personal Information packet
• Possible follow-up phone call, in-person interview, or assessment

Where to apply

What to say when you call

"Hello, I'm calling to ask about PCT Dial-A-Ride ADA Paratransit (Placer County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed PCT ADA Paratransit Eligibility Application + Authorization to Release Personal Information packet, possible follow-up phone call, in-person interview, or assessment — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ADA certification reviewed periodically per PCT policy