How to apply for Hospital Financial Assistance (AdventHealth Castle Rock) — Douglas

Who it's for

Uninsured and underinsured residents of Douglas County can apply for financial assistance (charity care) at AdventHealth Castle Rock for emergency and medically necessary care. AdventHealth covers 100% of the bill for emergency or medically necessary care when household income is at or below 250% of the Federal Poverty Guideline, with an application. Call AdventHealth Castle Rock at 720-455-8105 to speak with a financial counselor.

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of household size
• Identification

Where to apply

What to say when you call

"Hello, I'm calling to ask about Hospital Financial Assistance (AdventHealth Castle Rock) — Douglas. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of household size, identification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)