How to apply for Energy Outreach Colorado — Bill Payment Assistance for past-due heating and electric bills

Who it's for

Energy Outreach Colorado (EOC) gives emergency help to pay past-due heating or electric bills. You may qualify if your service has been shut off, you have a past-due heating or electric bill, or you are low on fuel, and your household income is under EOC's limit for your county. The payment goes straight to the utility or fuel company. Help is available all year, including the months when LEAP is closed, and can add to a LEAP benefit. Each household can get help once per program year (October 1 – September 30). Apply through a local partner agency — call ahead, and bring your photo ID and past-due bill. For heating emergencies call 1-866-HEAT-HELP (1-866-432-8435).

What you'll need

• Photo ID
• Your past-due energy bill (or proof you are low on fuel)
• Proof of household income

Where to apply

What to say when you call

"Hello, I'm calling to ask about Energy Outreach Colorado — Bill Payment Assistance for past-due heating and electric bills. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need photo ID, your past-due energy bill (or proof you are low on fuel), proof of household income — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

once per program year (October 1 – September 30)