How to apply for Financial assistance (Hartford Hospital, Hartford HealthCare) — Hartford

Who it's for

Hartford Hospital in Hartford is part of Hartford HealthCare. The same policy covers other Hartford HealthCare hospitals, such as The Hospital of Central Connecticut. Hartford HealthCare offers discounts and grants to help pay hospital bills for patients who qualify. Under its financial assistance policy (updated January 1, 2026), if family income is at or below 250% of the Federal Poverty Level, the patient may get a 100% discount on the bill. If family income is between 250% and 550% of the Federal Poverty Level, the discount may be 15% to 75%. Patients may also qualify for Free Bed Funds (860-696-6010), and payment plans are available. Hartford HealthCare can also check whether you qualify for Medicaid or other programs. To apply, ask for an application at the registration desk, from a social worker, your provider or the patient accounting office, and send it with the needed documents. For a 30-day hold on your bill while you apply, call 877-442-2455. A decision comes within 15 business days.

What you'll need

• Completed Hartford HealthCare financial assistance application
• Documents showing income and household size (ask what to send)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Financial assistance (Hartford Hospital, Hartford HealthCare) — Hartford. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed Hartford HealthCare financial assistance application, documents showing income and household size (ask what to send) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per application