How to apply for Hospital financial assistance (Johnson Memorial and Rockville General) — Tolland

Johnson Memorial Hospital (Trinity Health Of New England); Rockville General Campus of Manchester Memorial Hospital (Hartford HealthCare)

Who it's for

Tolland County has two hospitals with financial assistance programs. Johnson Memorial Hospital in Stafford Springs is part of Trinity Health Of New England. A 100 percent discount for medically necessary services is available to patients who earn 200 percent or less of the Federal Poverty Level Guidelines, and those who earn between 201 and 400 percent may get a partial discount. Uninsured patients get a discount on medically necessary services, and interest-free payment plans are available. An application and supporting documents are required; give them to a Certified Financial Counselor at the hospital or mail them to the Financial Counselor's Office, 201 Chestnut Hill Road, Stafford Springs, CT 06076. Call Johnson Memorial financial counseling at 860-684-8553. Rockville General Hospital in Vernon is now a campus of Manchester Memorial Hospital, part of Hartford HealthCare. Its policy says patients with family income at or below 250% of the federal poverty level may qualify for free care, and those between 250% and 550% may qualify for a discount. People who get Medicaid, SNAP or other public assistance may be approved without an application. Call Manchester Memorial Hospital at 888-943-6042, or Hartford HealthCare at 877-442-2455.

Each hospital's financial assistance policy decides who qualifies and how much of the bill is covered; the hospital makes the final decision. Assistance covers medically necessary care.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Completed financial assistance application
  • Supporting documents the application asks for — call to ask what to send

Where to apply

Apply online: official application

By phone: 1-860-684-8553

What to say when you call

"Hello, I'm calling to ask about Hospital financial assistance (Johnson Memorial and Rockville General) — Tolland. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed financial assistance application, supporting documents the application asks for — call to ask what to send — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as needed

Official source →Last verified · October 1, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.