How to apply for Hospital Financial Assistance (Massachusetts General Hospital) — Suffolk

Who it's for

Uninsured and underinsured residents of Suffolk County can apply for financial assistance (charity care) at Massachusetts General Hospital for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. Mass General Brigham financial assistance offers 70-100% low-income discounts on emergency/medically necessary care when household income is below 301% of the Federal Poverty Guidelines, plus help enrolling in MassHealth, Health Connector, and the statewide Health Safety Net (free/reduced-cost care for eligible low-income patients at all Massachusetts acute-care hospitals and community health centers; see https://www.mass.gov/info-details/health-safety-net-for-patients). Boston Medical Center (bmc.org) is the city's principal safety-net hospital alternative.

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Massachusetts General Hospital) — Suffolk. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)