How to apply for Hospital Financial Assistance (University Health (University Health Truman Medical Center / University Health Lakewood Medical Center)) — Jackson

Who it's for

Uninsured and underinsured residents of Jackson County can apply for financial assistance (charity care) at University Health (University Health Truman Medical Center / University Health Lakewood Medical Center) for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. The clearest county-tied FAP in the metro: 'University Health Financial Assistance Program eligibility is based on residency, income and family size. Applicants must be Kansas City, Missouri, and/or Jackson County, Missouri, residents, and their income must be at or below 400% of federal poverty guidelines.' Applications are available online, in person at any Financial Counseling Center, or by mail on request at 816.404.3000. Other Jackson County options: Research Medical Center (HCA Midwest Health) and Saint Luke's Hospital of Kansas City / Saint Luke's East (BJC financial assistance, 816-932-5678).

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (University Health (University Health Truman Medical Center / University Health Lakewood Medical Center)) — Jackson. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)