Benefits · Healthcare

How to apply for Erlanger Western Carolina Hospital — Financial Assistance (Charity Care)

Erlanger Western Carolina Hospital (Murphy) — part of Erlanger Health System; the main hospital serving Cherokee County.

Who it's for

Erlanger Western Carolina Hospital in Murphy offers financial assistance (charity care) that can cover free or discounted hospital care for patients who qualify based on household income. Both insured and uninsured patients may apply. Call the Financial Counseling Department at 828-835-3662 for help with the application.

Erlanger's policy generally provides free or discounted care to patients with family income at or below 300% of the federal poverty guidelines; final eligibility is determined by the hospital after you apply.

What you'll need

  • Recent bank statements (last 2 months)
  • Most recent tax return or two recent pay stubs
  • Proof of household income and residency

Where to apply

Apply online: official application

By phone: 1-828-835-3662

Renewals

annual

Official source →Last verified · June 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.