Benefits · Healthcare
How to apply for Erlanger Western Carolina Hospital — Financial Assistance (Charity Care)
Erlanger Western Carolina Hospital (Murphy) — part of Erlanger Health System; the main hospital serving Cherokee County.
Who it's for
Erlanger Western Carolina Hospital in Murphy offers financial assistance (charity care) that can cover free or discounted hospital care for patients who qualify based on household income. Both insured and uninsured patients may apply. Call the Financial Counseling Department at 828-835-3662 for help with the application.
Erlanger's policy generally provides free or discounted care to patients with family income at or below 300% of the federal poverty guidelines; final eligibility is determined by the hospital after you apply.
What you'll need
- Recent bank statements (last 2 months)
- Most recent tax return or two recent pay stubs
- Proof of household income and residency
Where to apply
Apply online: official application
By phone: 1-828-835-3662
What to say when you call
“Hello, I'm calling to ask about Erlanger Western Carolina Hospital — Financial Assistance (Charity Care). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need recent bank statements (last 2 months), most recent tax return or two recent pay stubs, proof of household income and residency — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.