Benefits · Healthcare
How to apply for Erlanger Western Carolina Hospital — Financial Assistance (Charity Care)
Erlanger Western Carolina Hospital (Murphy, Cherokee County) — part of Erlanger Health System; the nearest hospital serving Clay County, which has no hospital of its own.
Who it's for
Clay County has no hospital of its own; residents are mainly served by Erlanger Western Carolina Hospital in nearby Murphy. That hospital offers financial assistance (charity care) covering free or discounted hospital care for patients who qualify by income. Insured and uninsured patients may apply. Call the Financial Counseling Department at 828-835-3662.
Clay County has no in-county hospital; this is the nearest serving hospital (Murphy). Erlanger's policy generally provides free or discounted care at or below 300% of the federal poverty guidelines; the hospital makes the final decision.
What you'll need
- Recent bank statements (last 2 months)
- Most recent tax return or two recent pay stubs
- Proof of household income and residency
Where to apply
Apply online: official application
By phone: 1-828-835-3662
What to say when you call
“Hello, I'm calling to ask about Erlanger Western Carolina Hospital — Financial Assistance (Charity Care). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need recent bank statements (last 2 months), most recent tax return or two recent pay stubs, proof of household income and residency — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.