Benefits · Healthcare

How to apply for Duke Health Financial Assistance (Durham County)

Duke University Health System (Duke University Hospital, Durham); UNC Health also serves Durham County patients.

Who it's for

Duke University Hospital in Durham is the main hospital serving Durham County. Duke Health's Financial Assistance Policy gives free or discounted care to patients who cannot afford to pay: patients at or below 200% of the federal poverty level qualify for 100% free care, and those from 201% to 300% receive partial discounts on a sliding scale. Apply by mail, fax, or email using the English or Spanish application, or call the customer service team.

Durham: Duke Health gives 100% free care at or below 200% of the federal poverty level and sliding-scale discounts from 201% to 300%; transplant, experimental, elective, and fertility services are excluded.

What you'll need

  • Completed Duke Health financial assistance application
  • Proof of household income
  • Proof of identity and residency

Where to apply

Apply online: official application

By phone: 919-620-4555

Renewals

per application / episode of care

Official source →Last verified · June 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.