How to apply for GoDurham ACCESS Paratransit (Durham County) in North Carolina
GoDurham ACCESS / Durham County ACCESS, the coordinated demand-response transit service for the City of Durham and Durham County, with fixed-route GoDurham buses.
Who it's for
Durham County ACCESS offers door-to-door rides for eligible Durham County residents who are age 60 or older, have a disability, or live in rural areas, for medical, nutrition, work, shopping, and other needs. GoDurham ACCESS also runs a fare-free Senior Shuttle for select senior communities. GoDurham's fixed-route city buses are fare-free. Apply online or on paper and book a ride by calling 919-560-1551 or using the GoDurham ACCESS app.
Durham: GoDurham fixed-route buses are fare-free; ACCESS paratransit requires an eligibility application and the Senior Shuttle is free for participating communities.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Completed GoDurham ACCESS / Durham County ACCESS eligibility application
- Proof of age 60+ or disability
- Proof of Durham County residency
Where to apply
Apply online: official application
By phone: 919-560-1551
What to say when you call
"Hello, I'm calling to ask about GoDurham ACCESS Paratransit (Durham County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed GoDurham ACCESS / Durham County ACCESS eligibility application, proof of age 60+ or disability, proof of Durham County residency — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
varies by program
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.