How to apply for Madison County Transportation Authority (Madison County)
Madison County Transportation Authority (MCTA), the county's Community Transportation System.
Who it's for
The Madison County Transportation Authority provides door-to-door rides for Madison County residents, including older adults and people with disabilities, between Marshall, Mars Hill, and other communities. Rides are scheduled in advance, Monday through Friday. Call 828-649-0729 to register and reserve a trip. Medicaid non-emergency medical transportation (NEMT) is scheduled separately through Madison County DSS at 828-649-2711.
Madison: rides are demand-response and must be scheduled ahead; fares and senior discounts depend on the trip. Confirm current fare when registering.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Find my benefitsWhat you'll need
- Proof of Madison County residency
- Completed rider registration
Where to apply
Apply online: official application
By phone: 828-649-0729
What to say when you call
"Hello, I'm calling to ask about Madison County Transportation Authority (Madison County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Madison County residency, completed rider registration — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
varies by program
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.