How to apply for Madison County Non-Emergency Medical Transportation (NEMT) via Medicaid

Madison County Transportation Authority (MCTA)

Who it's for

Non-Emergency Medical Transportation (NEMT) provided by Madison County Transportation Authority through Medicaid. The program offers curb-to-curb medical transportation for eligible Medicaid recipients in Madison County, North Carolina. All NEMT trips must be scheduled through DSS by calling 828-649-2711.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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Where to apply

By phone: 828-649-2711

What to say when you call

"Hello, I'm calling to ask about Madison County Non-Emergency Medical Transportation (NEMT) via Medicaid. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Official source →Last verified · September 24, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.