Benefits · Healthcare

How to apply for Novant Health New Hanover Regional Medical Center Financial Assistance (New Hanover County)

Novant Health New Hanover Regional Medical Center, Wilmington (part of Novant Health).

Who it's for

Novant Health New Hanover Regional Medical Center in Wilmington is the main hospital serving New Hanover County. Novant Health offers financial assistance (charity care) for medically necessary services to patients who cannot afford to pay, plus uninsured discounts. Apply through MyChart, by mail, or by calling the financial assistance line at 1-844-266-8268, Option 3.

New Hanover: Novant Health financial assistance covers medically necessary care; the award depends on household income and the system's published policy.

What you'll need

  • Completed Novant Health financial assistance application
  • Proof of household income
  • Proof of identity and residency

Where to apply

Apply online: official application

By phone: 1-844-266-8268

Renewals

per application / episode of care

Official source →Last verified · June 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.