How to apply for AdventHealth Polk Financial Assistance - Polk County

Who it's for

AdventHealth Polk in Columbus (formerly St. Luke's Hospital) is the community hospital serving Polk County. Its financial assistance program offers free or discounted care to lower-income, uninsured, and underinsured patients based on household income and family size compared with the federal poverty guidelines. Patients with annual income at or below 200% of the federal poverty guidelines generally pay nothing for eligible care, and others may qualify for partial help. Financial counselors can help with the application. Call 800-462-0490 (or the hospital at 828-894-3311) to ask about financial assistance.

What you'll need

• Proof of household income (pay stubs, Social Security award letter, tax return)
• Proof of family size and Polk County residency
• Completed AdventHealth financial assistance application

Where to apply

What to say when you call

“Hello, I'm calling to ask about AdventHealth Polk Financial Assistance - Polk County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (pay stubs, social security award letter, tax return), proof of family size and polk county residency, completed adventhealth financial assistance application — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per application / eligibility period