Benefits · Transportation
How to apply for Rowan Transit System
Rowan Transit System (Rowan County)
Who it's for
Rowan Transit System (RTS) is the public, demand-response transportation service for Rowan County (Salisbury). It provides curb-to-curb rides for medical appointments, shopping, senior centers, and essential errands, with wheelchair-accessible and ADA-compliant vehicles. The standard fare is about $2.00 per one-way trip, and riders served through grant-funded programs (including older-adult and disability transportation assistance) or Medicaid may ride at reduced or no cost. Rides are scheduled in advance; call RTS at 704-216-8899 to set up a trip.
This is a demand-response community transportation service reserved in advance; trip availability and any senior/disability fare reduction depend on capacity and grant funding, so this shows as a may-qualify result.
What you'll need
- Proof of Rowan County residency
- Advance ride reservation (typically at least one business day ahead)
Where to apply
Apply online: official application
By phone: 1-704-216-8899
What to say when you call
“Hello, I'm calling to ask about Rowan Transit System. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of rowan county residency, advance ride reservation (typically at least one business day ahead) — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
per trip (advance reservation)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.