How to apply for Hospital Financial Assistance (Mercy Medical Center, CHI Mercy Health) — Douglas
Mercy Medical Center (CHI Mercy Health, CommonSpirit)
Who it's for
Mercy Medical Center in Roseburg, part of CommonSpirit (CHI), offers financial assistance for medically necessary care. Patients with annual family income at or below 400% of the federal poverty level may get free or discounted care; people whose medical bills would impoverish them (medically indigent) may also qualify. Uninsured patients who do not qualify can get a discounted rate, and payment plans are available. Call a Patient Financial Counselor at 866-221-0461.
Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Find my benefitsWhat you'll need
- Completed financial assistance application
Where to apply
Apply online: official application
By phone: 1-866-221-0461
What to say when you call
"Hello, I'm calling to ask about Hospital Financial Assistance (Mercy Medical Center, CHI Mercy Health) — Douglas. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed financial assistance application — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual (reapply per policy)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.