Benefits · Emergency Aid
How to apply for Philadelphia County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery
Philadelphia County Assistance Office (CAO), part of Pennsylvania DHS — administers PA LIHEAP and other public assistance programs for Philadelphia residents; multiple CAO district offices across the city
Who it's for
Philadelphia CAO delivers PA LIHEAP (Cash + Crisis + Crisis Interface) for Philadelphia residents. Same eligibility as the state program (~150% FPL). Apply through any of Philadelphia's CAO district offices, at COMPASS (compass.state.pa.us), at BenePhilly enrollment centers, or by calling 215-560-7226. Seniors age 60+ may also apply through PCA (215-765-9040) for priority processing. Philadelphia also has supplemental Utility Emergency Services Fund (UESF) — a separately funded utility crisis program for households over the LIHEAP cutoff; apply via uesfacts.org.
Philadelphia CAO delivery of PA LIHEAP. UESF supplements LIHEAP for households above the cutoff — unique to Philadelphia metro.
What you'll need
- Proof of all household income
- Recent heating bill (or rent receipt if heat included)
- Proof of Philadelphia residency
- Social Security numbers for all household members
- Photo identification
Where to apply
Apply online: official application
By phone: 215-560-7226
Renewals
annual application per program year
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.