How to apply for Philadelphia Emergency Aid — BenePhilly + Catholic Social Services + 311 Coordination

Who it's for

Philadelphia's coordinated emergency aid framework: (1) BenePhilly — multi-program benefits enrollment hub run by Benefits Data Trust + city contracts (215-558-6322); (2) PCA Helpline for senior-specific case management (215-765-9040); (3) Philadelphia County Assistance Office for Cash Assistance / Emergency LIHEAP / Medicaid (215-560-7226); (4) UESF for utility emergencies; (5) Catholic Social Services of the Archdiocese of Philadelphia (catholiccharitiesphilly.org, 215-587-3911); (6) Salvation Army of Greater Philadelphia; (7) Philly Food Justice (Philabundance regional food bank). Dial 311 (Philadelphia 311) or 211 for general referrals.

What you'll need

• Proof of age 60+
• Proof of all household income
• Proof of Philadelphia residency
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Philadelphia Emergency Aid — BenePhilly + Catholic Social Services + 311 Coordination. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+, proof of all household income, proof of philadelphia residency — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as-needed