Benefits · Emergency Aid
How to apply for Philadelphia Emergency Aid — BenePhilly + Catholic Social Services + 311 Coordination
City of Philadelphia + community-based organizations — coordinated emergency aid framework anchored by BenePhilly (benefits enrollment), the Mayor's Office of Community Empowerment and Opportunity, and PCA Helpline
Who it's for
Philadelphia's coordinated emergency aid framework: (1) BenePhilly — multi-program benefits enrollment hub run by Benefits Data Trust + city contracts (215-558-6322); (2) PCA Helpline for senior-specific case management (215-765-9040); (3) Philadelphia County Assistance Office for Cash Assistance / Emergency LIHEAP / Medicaid (215-560-7226); (4) UESF for utility emergencies; (5) Catholic Social Services of the Archdiocese of Philadelphia (catholiccharitiesphilly.org, 215-587-3911); (6) Salvation Army of Greater Philadelphia; (7) Philly Food Justice (Philabundance regional food bank). Dial 311 (Philadelphia 311) or 211 for general referrals.
Philadelphia has unusually robust nonprofit benefits-enrollment infrastructure (BenePhilly, Benefits Data Trust). PCA Helpline is the senior-specific entry point.
What you'll need
- Proof of age 60+
- Proof of all household income
- Proof of Philadelphia residency
- Photo identification
Where to apply
Apply online: official application
By phone: 311
Renewals
as-needed
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.