Benefits · Healthcare

How to apply for West Tennessee Healthcare Financial Assistance (Madison County)

West Tennessee Healthcare, the public regional health system for West Tennessee; Jackson-Madison County General Hospital in Jackson is its flagship.

Who it's for

West Tennessee Healthcare runs Jackson-Madison County General Hospital in Jackson, the flagship hospital for the region. The system offers financial assistance (charity care) and uninsured discounts for medically necessary care. Free care is generally available to patients with household income below 200% of the federal poverty guidelines, with sliding-scale discounts for uninsured patients between 200% and 400%. Pick up an application at any affiliate hospital or call Patient Financial Services.

Madison: West Tennessee Healthcare charity care is income-based (free care generally under 200% FPL, sliding-scale 200-400% for uninsured) and decided under the system's published financial assistance policy; the hospital makes the final decision.

What you'll need

  • Completed hospital financial assistance application
  • Proof of household income
  • Proof of identity and residency

Where to apply

Apply online: official application

By phone: 731-541-8730

Renewals

per application / episode of care

Official source →Last verified · June 30, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.