Benefits · Transportation

How to apply for Jackson Transit Authority Reduced Fare and The Lift Paratransit (Madison County)

Jackson Transit Authority (JTA), the public transit provider for the City of Jackson; Southwest Human Resource Agency provides rural transit outside the Jackson urban zone.

Who it's for

Jackson Transit Authority operates fixed-route buses in Jackson with a reduced fare for seniors, riders with disabilities, and Medicare cardholders, plus The Lift, its ADA paratransit service for people whose disability prevents them from using regular buses. Outside the Jackson urban zone, Southwest Human Resource Agency runs rural demand-response transit for Madison County. Call to confirm current fares and to apply for a reduced-fare ID or Lift eligibility.

Madison: Jackson Transit Authority offers reduced senior/disabled/Medicare fares in Jackson and The Lift ADA paratransit; Southwest Human Resource Agency serves rural Madison County outside the urban zone. Confirm current fares and apply for a reduced-fare ID or Lift eligibility.

What you'll need

  • Proof of Madison County residency
  • JTA ID card or Medicare card with State-issued ID (for reduced fare)
  • The Lift application with medical certification (for paratransit)

Where to apply

Apply online: official application

By phone: 731-423-0200

Renewals

varies by program

Official source →Last verified · June 30, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.