How to apply for Hospital Charity Care / Financial Assistance - Monroe County

Who it's for

Hospitals that serve Monroe County - including the Starr Regional Medical Center Sweetwater campus - offer financial assistance (charity care) for patients who cannot afford care. Uninsured and underinsured patients with limited income can get free or discounted hospital care. Federal law requires nonprofit hospitals to have a written Financial Assistance Policy under IRS Section 501(r), and hospitals set their income thresholds and discounts in that policy. Ask the hospital's billing or financial-counseling office for its Financial Assistance Policy and application.

What you'll need

• Proof of household income (pay stubs, Social Security award letter, tax return)
• Proof of family size and Monroe County residency
• The hospital's completed Financial Assistance Policy application

Where to apply

What to say when you call

"Hello, I'm calling to ask about Hospital Charity Care / Financial Assistance - Monroe County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (pay stubs, Social Security award letter, tax return), proof of family size and Monroe County residency, the hospital's completed Financial Assistance Policy application — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per application / eligibility period