Benefits · Healthcare

How to apply for Hospital Charity Care / Financial Assistance - Monroe County

Nonprofit hospitals serving Monroe County (financial assistance required under IRS Section 501(r))

Who it's for

Hospitals that serve Monroe County - including the Starr Regional Medical Center Sweetwater campus - offer financial assistance (charity care) for patients who cannot afford care. Uninsured and underinsured patients with limited income can get free or discounted hospital care. Federal law requires nonprofit hospitals to have a written Financial Assistance Policy under IRS Section 501(r), and hospitals set their income thresholds and discounts in that policy. Ask the hospital's billing or financial-counseling office for its Financial Assistance Policy and application.

Financial assistance is income-tested and the discount is set by each hospital's policy and individual review, so this shows as a may-qualify result. Contact the Starr Regional Medical Center billing office for its Financial Assistance Policy and application.

What you'll need

  • Proof of household income (pay stubs, Social Security award letter, tax return)
  • Proof of family size and Monroe County residency
  • The hospital's completed Financial Assistance Policy application

Where to apply

Apply online: official application

By phone: 423-337-3418

Renewals

per application / eligibility period

Official source →Last verified · June 30, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.