How to apply for Regional One Health Financial Assistance (Shelby County)
Regional One Health, the public safety-net academic medical center in Memphis (Shelby County).
Who it's for
Regional One Health is the public safety-net hospital in Memphis, in Shelby County. Under its financial assistance policy (revised August 2026), patients whose adjusted gross income is at or below 300% of the Federal Poverty Guideline get 100% financial assistance for emergency and other medically necessary care after a $25 payment ($50 for specialists); patients whose medical bills at Regional One exceed a year of family income, and uninsured patients, have separate discounts. You must show you do not qualify for government insurance first, and eligibility is reassessed every 6 months. Apply through Patient Financial Services (877 Jefferson Avenue, Memphis) and call 901-545-6644 for help with an application.
Shelby: Regional One Health financial assistance is income-based. Per the policy revised 8/6/2026: "At or below 300% of the FPG Patients are eligible for 100% Financial Assistance after a $25 payment is met and $50 for specialists"; "To qualify for our financial assistance, you must first prove that you do not qualify for government insurance"; "eligibility must be reassessed every 6 months". The hospital makes the final decision under its published policy.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Find my benefitsWhat you'll need
- Completed Regional One Health financial assistance application
- Proof of household income
- Proof of identity and residency
Where to apply
Apply online: official application
By phone: 901-545-6644
What to say when you call
"Hello, I'm calling to ask about Regional One Health Financial Assistance (Shelby County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed Regional One Health financial assistance application, proof of household income, proof of identity and residency — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
every 6 months (FAP eligibility reassessed)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.