Benefits · Transportation
How to apply for Citibus — Lubbock Public Transit (Senior Discount + CitiAccess Paratransit + OnDemand)
Citibus — the City of Lubbock's public transit operator; fixed-route bus + CitiAccess ADA paratransit + OnDemand demand-response service
Who it's for
Citibus is the City of Lubbock's public transit operator, providing fixed-route bus service ($1.00/trip with senior, student, and disability discounts), CitiAccess ADA paratransit for eligible riders unable to use fixed-route service, and OnDemand demand-response transit. Citibus updated its fare structure effective January 1, 2026, per the Citibus 5-Year Service Plan (adopted November 2024). Senior fares are reduced from the $1.00 base. For paratransit eligibility, riders must meet ADA criteria. Apply by calling Citibus Customer Service at 806-775-3640 or visiting citibus.com. For rural Lubbock County areas outside the city's fixed-route service, SPARTAN Public Transit (operated by South Plains Community Action Association) provides supplemental demand-response service.
Citibus is the urban Lubbock City transit operator; rural Lubbock County areas use SPARTAN Public Transit. Senior fare requires Citibus reduced-fare ID (apply at Citibus Downtown Plaza).
What you'll need
- For senior reduced fare: valid government-issued photo ID with date of birth
- For CitiAccess ADA paratransit: completed eligibility application + functional assessment
- Proof of Lubbock or service-area residency
Where to apply
Apply online: official application
By phone: 806-775-3640
Renewals
ongoing
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.