Benefits · Healthcare

How to apply for Hospital Financial Assistance (VCU Medical Center) — Charles City

VCU Medical Center — VCU Health

Who it's for

Uninsured and underinsured residents of Charles City County can apply for financial assistance (charity care) at VCU Medical Center for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. No hospital in Charles City County; nearest full-service hospitals are VCU Medical Center in downtown Richmond (roughly 30 miles from Charles City Court House) and Riverside Doctors' Hospital Williamsburg. VCU offers free care below the federal poverty level and state indigent-care discounts under 200% FPL.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.

What you'll need

  • Proof of household income (tax return, pay stubs, or benefit award letter)
  • Proof of family/household size
  • Proof of residency and identification

Where to apply

Apply online: official application

By phone: 1-804-828-0966

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (VCU Medical Center) — Charles City. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identificationis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · August 23, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.