How to apply for Hospital Financial Assistance (Carilion New River Valley Medical Center) — Floyd

Who it's for

Uninsured and underinsured residents of Floyd County can apply for financial assistance (charity care) at Carilion New River Valley Medical Center for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. No hospital in Floyd County; nearest is Carilion New River Valley Medical Center, 2900 Lamb Circle, Christiansburg (Montgomery County), roughly 20 miles from the Town of Floyd. Carilion FAP: 100% assistance under 300% FPG with assets under $25,000; sliding assistance up to 500% FPG / assets under $100,000.

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Carilion New River Valley Medical Center) — Floyd. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)