How to apply for Hospital Financial Assistance (Carilion Franklin Memorial Hospital) — Franklin

Who it's for

Uninsured and underinsured residents of Franklin County can apply for financial assistance (charity care) at Carilion Franklin Memorial Hospital for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. In-county hospital at 390 South Main Street, Rocky Mount. Carilion's system-wide FAP (which lists Carilion Franklin Memorial Hospital by name) provides assistance for patients with 'total gross family income less than 500% of the FPG and (ii) Available Assets of less than $100,000'. The HTML billing page (carilionclinic.org/billing/financial-assistance) requires JavaScript; the policy PDF is directly fetchable.

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Carilion Franklin Memorial Hospital) — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)