Benefits · Healthcare
How to apply for Hospital Financial Assistance (Twin County Regional Hospital) — Galax City
Twin County Regional Hospital — Duke LifePoint Healthcare
Who it's for
Uninsured and underinsured residents of the City of Galax can apply for financial assistance (charity care) at Twin County Regional Hospital for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. In-city hospital at 200 Hospital Drive, Galax. FAP provides free or discounted care for uninsured patients requiring emergency or medically necessary care, measured by gross family income against the Federal Poverty Guidelines; financial counselors at 276-238-2534.
Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.
What you'll need
- Proof of household income (tax return, pay stubs, or benefit award letter)
- Proof of family/household size
- Proof of residency and identification
Where to apply
Apply online: official application
By phone: 1-276-238-2534
What to say when you call
“Hello, I'm calling to ask about Hospital Financial Assistance (Twin County Regional Hospital) — Galax City. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual (reapply per policy)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.