Benefits · Healthcare

How to apply for Hospital Financial Assistance (Henrico Doctors' Hospital) — Henrico

Henrico Doctors' Hospital — HCA Virginia

Who it's for

Uninsured and underinsured residents of Henrico County can apply for financial assistance (charity care) at Henrico Doctors' Hospital for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. 1602 Skipwith Rd, Richmond (Henrico County). HCA charity discount policy: 'In most cases, this will apply to patients who fall between 0 - 200% of the Federal Poverty Level' (100% charity discount); expanded assistance 201-400% FPL for balances over $1,500. Bon Secours St. Mary's Hospital is also in Henrico.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.

What you'll need

  • Proof of household income (tax return, pay stubs, or benefit award letter)
  • Proof of family/household size
  • Proof of residency and identification

Where to apply

Apply online: official application

By phone: 1-804-289-4500

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Henrico Doctors' Hospital) — Henrico. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identificationis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · August 23, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.