How to apply for Hospital Financial Assistance (Carilion Roanoke Memorial Hospital) — Roanoke

Who it's for

Uninsured and underinsured residents of Roanoke County can apply for financial assistance (charity care) at Carilion Roanoke Memorial Hospital for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. No hospital inside the county's own boundaries; the adjacent hospitals serving county residents are Carilion Roanoke Memorial Hospital (Roanoke City) and LewisGale Medical Center (Salem), each within a few miles of most of the county.

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Carilion Roanoke Memorial Hospital) — Roanoke. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)